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About the role

*Job Overview*

We’re seeking an experienced *Senior Computer Repair Technician* to join our team. The ideal candidate is highly skilled in *hardware and software diagnostics, motherboard-level repairs, BIOS unlocking, and advanced component replacement* for laptops and desktops. You’ll work on a variety of systems from major brands such as HP, Dell, Lenovo, and Apple, ensuring every unit meets the highest standards before it reaches our customers.

This position requires hands-on expertise, strong troubleshooting skills, and the ability to identify and repair complex faults at the board and component level.

*Responsibilities*

* Diagnose and repair laptop and desktop hardware, including motherboards, CPUs, GPUs, charging ports, and power circuits.

* Perform component-level repairs such as *soldering, reflow, and reballing* using professional tools.

* Replace defective parts (LCDs, keyboards, batteries, SSDs, etc.) and ensure full functional testing after repair.

* Troubleshoot and reinstall operating systems (Windows, macOS, Linux), including driver and software optimization.

* Identify root causes of issues such as no-power, no-display, liquid damage, or overheating.

* Maintain detailed service records and track repair progress through internal ticketing systems.

* Ensure all repairs meet internal quality standards and are completed efficiently.

* Support junior technicians with technical training and supervision when needed.

*Qualifications*

* Minimum 2 *years of experience* in laptop and desktop hardware repair, including component-level diagnostics.

* Proficiency with *multimeters, oscilloscopes, soldering/rework stations*, and hot air tools.

* Strong understanding of motherboard schematics, DC-in power flow, and short-circuit tracing.

* Experience in BIOS programming, firmware flashing, and unlocking systems.

* Knowledge of Windows, macOS, and Linux installation and troubleshooting.

* Ability to read and interpret board diagrams and identify faulty ICs and circuits.

* Excellent attention to detail and commitment to high-quality workmanship.

* Strong organizational and communication skills; ability to multitask and meet deadlines.

*Preferred Skills*

* Experience repairing laptops (e.g., ThinkPad, Latitude, EliteBook, MacBook).

* Familiarity with lock removal processes.

* Basic inventory management for parts and tools.

*Compensation*

Competitive hourly or salary rate based on experience.

Opportunities for growth and advancement within a rapidly expanding refurbishment business.

Job Type: Full-time

Pay: From $25.00 per hour

Work Location: In person

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