Dental Receptionist/Assistant

*Job Overview*

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks including billing for insurance and non insured patients with efficiently (training will be provided). This role requires excellent communication skills, familiarity with dental office operations, and proficiency with electronic medical records systems preferably Abeldent. The Dental Receptionist plays a vital role in ensuring a smooth patient experience and maintaining the overall efficiency of the dental office. Initially we are looking every Saturday and Wednesday (or any other day of your choice). Macedonian and eastern European Language speaking will be an asset.

*Responsibilities*

* Greet patients warmly and provide exceptional customer service at the front desk

* Manage appointment scheduling using Dentrix and other electronic medical records systems

* Verify patient insurance information and update records accordingly

* Handle multi-line phone systems to answer inquiries, schedule appointments, and relay messages

* Collect patient information, co-pays, and payments accurately

* Maintain organized patient records in compliance with privacy regulations

* Assist with administrative tasks such as filing, faxing, and data entry

* Coordinate with dental staff to ensure smooth daily operations

* Prepare treatment rooms and assist with patient flow as needed

*Skills*

* Previous experience as a Dental Receptionist or in a dental/medical office setting preferred

* Proficiency with Dentrix, Epic, and electronic medical records systems

* Strong knowledge of medical terminology relevant to dentistry and healthcare

* Excellent communication skills for interacting with patients and staff effectively

* Ability to handle multi-line phone systems efficiently in a fast-paced environment

* Office experience with administrative tasks such as scheduling, billing, and record management

* Familiarity with front desk operations in a dental or medical office setting is highly desirable

* Organized, detail-oriented, with strong multitasking abilities to manage multiple priorities seamlessly

Job Type: Part-time

Pay: $18.00-$25.00 per hour

Benefits:

* Flexible schedule

* On-site parking

Experience:

* Dental receptionist: 1 year (required)

Language:

* Macedonian (required)

Work Location: In person