Front Desk Administrator, Part Time - Weekend

Beaches Therapy Group is an intimate, down-to-earth Toronto psychotherapy clinic dedicated to providing modern mental healthcare for all ages. We believe in supporting individuals, couples, and families through their proactive journey of self-discovery in a fun, welcoming, and accessible manner so you can realize the power of healing and thrive through connection.

We are a growing multi-disciplinary Psychology and Psychotherapy Practice with multiple clinic locations across Toronto. We have beautiful, bright, newly renovated clinic spaces.

*Position Summary*

The front desk administrative role will be responsible for maintaining front-office operations; including scheduling, managing client flow, and being a touchpoint for meaningful client-clinic interactions.

Performing each day with compassion, professionalism, and attention to detail is essential.

_*This is an in-office position.*_

*Days and Hours*

We are hiring for *two part-time positions*. Candidates must be available for one of the following:

*Option 1: Saturday*

* 9:00 am to 5:00 pm

*Option 2: Sunday*

* 9:00 am to 5:00 pm

*Key Responsibilities:*

* Managing front desk operations and maintaining a welcoming clinic environment

* Booking, rescheduling, and confirming client appointments

* Answering phone and email inquiries in a timely and professional manner

* Greeting clients and supporting a smooth and positive in-clinic experience

* Processing payments and supporting billing-related tasks

* Maintaining organization of schedules and clinic flow

* Managing and restocking clinic supplies as needed

* Ensuring a clean, quiet environment by maintaining shared clinic spaces

* Assisting clinicians with administrative support as required

Minimum Qualifications:

* Postsecondary education in a related field or equivalent work experience

* Two or more years of experience in an administrative or client-facing role is preferred

* Strong communication skills in English; additional languages are considered an asset

* Strong interpersonal skills with a compassionate and professional approach

* Proficiency in Google Workspace and ability to learn new systems

* Familiarity with Jane booking software is considered an asset, but not required

* Experience in a healthcare or mental health setting is considered an asset, but not required

Additional Responsibilities/Skills/Competencies:

* Support basic IT and audio/visual setup for team meetings and clinic events

* Assist with troubleshooting technical issues (e.g., Zoom, projectors, audio) as needed

* Flexible to attend a monthly team meeting at our Gerrard location to support AV setup and troubleshooting

* Comfort with basic IT systems and troubleshooting; formal training is not required

* Demonstrates the ability to use problem-solving and critical thinking skills

* Interest in ongoing learning and development in the mental health space

Pay: $20.00 per hour

Application question(s):

* Can you work the days and hours listed on the job posting, and are flexible to all three of our locations?

* Are you available to work Saturday's?

* Are you available to work Sunday's?

Experience:

* Jane: 1 year (preferred)

* Office: 1 year (preferred)

Work Location: In person